$25  |
Cisco Unified Presence is a standards-based platform that collects information from
multiple sources about user availability and communications capabilities to provide
rich presence status and facilitate presence-enabled communications with Cisco Unified
Communications and other critical business applications.
This scalable and easy-to-manage solution can help you:
Increase productivity: Connect with colleagues on the first try by knowing their
availability in advance on either Cisco Unified Personal Communicator and Cisco Unified
IP Phone. Enhance collaboration: Share availability information and instant messages with
coworkers within your business or between businesses with Cisco Unified Personal Communicator.
Streamline communications: View telephony status of coworkers from Cisco Unified Personal
Communicator, IBM Lotus Sametime, or Microsoft Office Communicator, and simply click to call
them through Cisco Unified Communications Manager. Presence-enabled business applications:
Expose presence information and user communications capabilities in corporate web directories,
point of sales applications, or customer relationship management systems through Cisco Unified
Application Environment and standards-based APIs on Cisco Unified Presence. Improve first-call
resolution and customer satisfaction: Allow subject matter experts anywhere in your enterprise
to handle incoming customer calls with presence capabilities delivered with Cisco Unified
Expert Advisor, Cisco Unified Presence, and Cisco Unified Personal Communicator.
